We gladly accept VISA, Mastercard, cash and checks. You can also pay at any of the local banks or by bank draft at Appalachian Community Bank, BB& T, Chestatee State Bank and United Community Bank.
Any payments not received on or before the DUE DATE will receive penalties on the following business day.A penalty of 10% is added to the account
If there has been excessive usage, payments can be made over a three (3) month time span.
If it is between 8AM and 4:30PM, call (706) 216-8474. Any other time, please call (706) 344-3636 with details and they have procedures to follow.
NO, meters cannot be purchased. Tap fees are paid for meter usage. Please come into the billing office during normal business hours to complete an application. Payment for the meter tap must be made at the time of application. Inquires of meter rates can be made by phone or see the information provided on our website under policies and rates.
The average usage is 5,000 gallons for basic needs and depending on your conservation methods.
Twenty (20) days from the original due date.
Not at this time but may be an option in the future.
EWSA was created by active legislation Act #809, House Bill 1565 on March 18, 1980 by Governor George Busbee and was amended March of 1985 by Act# 185 and Senate Bill #281 by Governor Joe Frank Harris. The Authority was funded by loans and grants through USDA (United States Dept. of Agriculture), DCA (Department of Community Affairs), GEFA (Georgia Environmental Facilities Agriculture) and Economic Development. The water plant was put into service July 1986 and the wastewater plant April 1996. EWSA currently has revenue bonds thru Knox Wall Underwriters.
The following three procedures will help you check your service for possible problems:
1. Always check the meter reading first. Just read the meter and compare it to the meter reading on this letter to see if the meter was read correctly.
2. Check the leak indicator. Go to the meter when no water is being used in the house. On the meter is a small red triangle or a flower shaped object called a Leak Indicator. If this is turning and no water is being used there is a leak somewhere in your line.
3. Check the calibration of the meter. This will take two people unless you have an outside water source at the water meter. First run the water until the long sweeping hand is on the zero. Second, write down the reading off the meter. Third, draw out 10 gallons of water. (Make sure you know where the “full” line is located on the container you use.) Then reread the meter to see if it shows 10 gallons of water used.
If you find the meter reading is incorrect or the calibration is incorrect please contact our office. If neither of these is incorrect or if you have a leak, we cannot adjust your bill. If you would like our service man to check your meter please contact us but beware that if there is nothing wrong with the meter or the meter reading, we will have to charge you either $25 to check the meter or $38.00 for calibration.
If you should have any questions please contact us at our business office (706) 216-8474.
All new accounts will require a deposit. New customers will also be required to pay a new customer fee of $10.00. At the time the application for water is made, the customer shall pay a security deposit based on the credit rating as determined by Equifax as follows:
620 & Above
Owner $50.00 Renter $100.00
Owner $200.00 Renter $300.00
Commercial Accounts with Sewer are subject to the following deposits: The sewer deposit is based on the above Equifax results. The customer will be charged the stated amounts based on the number of ERUS the business is determined to use. The water meter deposit will be 100% of the sewer deposit.